
Frequently Asked Questions
What does a rental entail?
When you book an appointment you will receive drop off and pickup of materials (if within Utah County, otherwise additional $10). In addition, set up before the event and cleanup after is also included with all rentals. Made simple and easy for you! No washing dishes, no storing the setup, events made easy!
What is included in the rental?
Shown in the “Catalogue” tab are pictures of the designs to choose from and everything but the kitchen table is included! All designs include placemats or chargers, large plates, small plates or bowls, forks/spoons/knives, napkins, and glass cups. Extra items like table runners, candle holders, and candles may also be added for an additional charge.
What does cleanup look like?
It’s all done by us! Dishes will have excess food scraped into trash, lightly rinsed in sink, packed to be transported, then taken off site to be fully washed saving you time and energy that can be put into having fun at your event! Fabric goods will also be gathered to be washed off site.
How much is a typical rental?
Shown in the “Pricing” tab are all the prices broken down for a settings rental as well as extra items that can be added on for an additional charge. The settings rentals (dishes, placemats, cups, utensils, napkins) range from $30-$100 depending on group size. Additional items (table runners, candle holders, candles) range from $1-$5 each.
How do I book?
To book you will go to the “Contact” tab and enter you name, phone number, and desired date for your event. Following your message, you will be contacted about availability and sent an intake form regarding information about your rental. After the form is completed and booking confirmed you will be sent an invoice!
How far in advance do I need to/can I book?
It is asked that you book at least 72 hours in advance and the furthest out you can book is 6 months. Options may be limited if booking is made later rather than sooner.
Does it work for all table sizes?
The setups have been designed to accommodate all table sizes! Table cloths are not included in the rental as there unfortunately isn’t a one size fits all invented. Our settings have been designed to fit a wide range of table sizes and can be adjusted accordingly to ensure that any and all expectations are exceeded!
Can I book two different designs for the same event?
It depends! When filling out the form in the “contact” tab, list the different designs you are interested in renting. Some designs may have overlap of dishes, placemats, napkins, etc so the available number of settings may vary.
Why are centerpieces not included?
Table runners and candle holders need to be booked separately to most effectively decorate, should you have multiple tables. Settings can be arranged for one table or split between multiple, while certain runners and candle holders may be in short supply and not be able to accommodate multiple tables. In addition, some people have food on the table and don’t require a centerpiece to fill more space, so we have made it optional!
What is your cancellation policy?
It is asked that you message directly to issue a cancellation. If cancelation is issued 24 hours before the start time of the event a full refund will be issued. If cancellation is issued within 24 hours of the start time of the event, a 50% refund will be issued.
What is your damaged/lost goods policy?
Accidents happen! If items are damaged/lost upon pick up, an invoice will be sent to repair/replace the item.
damaged/lost items include:
-broken glasses, plates, bowls
-ripped fabric goods (table runners, placemats, napkins)
-large stains/soiled fabric beyond repair
-missing items at pickup
-lit or broken candles
Repair/Replacement Fees:
Plates and bowls: $10/each
Utensils: $3/each
Glasses: $5/each
Napkins: $5/each
Placemats: $5/each
Table runners: $10/each
Candles: $2/each
Candle holders: $10/each